USC University Hospital

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   Concierge Services

Located in the Main Lobby, our Concierge Desk is staffed by professionals who are available to serve patients, their families and the hospital staff. In addition to providing information about the hospital, our Concierge can offer you access to a variety of services to help make the stay of patients and their families as comfortable as possible.


Below is a list of services that the Concierge can coordinate on behalf of a patient or a patient's family. 

Accommodations

  • Hotel / Long-Term Housing Reservations

We have compiled a list of hotels to meet the diverse needs of our patients and a wide range of budgets. All hotels have been visited by the Concierge and offer clean and friendly service. However, please keep in mind that the budget hotels may not meet the needs of all guests. To obtain our special rates at these hotels, please contact the USC University Hospital Concierge at usc-concierge@tenethealth.com for assistance in making your reservation.

Transportation

  • Transportation Arrangements (from hotel, airport or train station to and from the hospital)
  • Car Rental and Lease
  • Taxi
  • Shuttle Service
  • Airline Reservations
  • Aircraft Rental and Charter

Personal Services

  • Notary Services
  • Pre-Paid Calling Cards
  • Hairdresser / Manicurist
  • Spa Appointments
  • Errands
  • Dry Cleaning and Laundry Pick-up and Delivery
  • Alterations
  • Evening Apparel/Gown/Tuxedo Rentals

Dining

  • Referrals & Reservations
  • Take-Out and Delivery Menus

Gift Arrangement and Delivery

  • Flowers
  • Gift Baskets
  • Cards

Courier Services

  • Errands
  • Special delivery

Shopping, Recreation and Entertainment

  • Tickets & Reservations
  • Discounted Movie Tickets
  • Tickets to Concerts, Sports Events and Theater
  • Museums and Galleries
  • Shopping Information
  • Helicopter and Yacht-sightseeing and Charter
  • Attractions

    • Disneyland
    • Knotts Berry Farm
    • Universal Studios
    • Sea World
    • TV Shows
    • Los Angeles Zoo, and more

  • Fitness Club Information
  • Golf Course Information and Tee Time
    • Business Services

      • Rental Services for Cellular Telephone and Fax
      • Event Planning
      • Catering
      • Meeting Site Selection
      • Audio/Visual
      • Music and Entertainment
      • Relocation Services

      To access these services, you may email us at usc-concierge@tenethealth.com or call the Concierge Desk at (323) 442-8787. You may also visit the desk in our lobby or fax your request to (323) 442-8722. The Concierge Desk is open from 6:00 a.m. to 6:00 p.m. on weekdays and from 8:30 a.m. to 5:00 p.m. on Saturdays.

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